Terms of Use

1. Acceptance of Terms

Welcome to AXONSPIRE INC ("Company," "we," "our," or "us"). These Terms of Use ("Terms") govern your use of our website, services, and AI solutions. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Description of Services

AXONSPIRE INC provides artificial intelligence and machine learning solutions, including but not limited to:

• AI-powered analytics and business intelligence
• Predictive automation systems
• Enterprise data insights and visualization
• Custom dashboard solutions
• Consulting and implementation services

3. User Accounts and Responsibilities

3.1 Account Registration

To access certain features of our services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorized use

3.2 User Conduct

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, threatening, or offensive content
• Attempt to gain unauthorized access to our systems
• Interfere with the operation of our services
• Use our services for illegal or unauthorized purposes

4. Data and Privacy

4.1 Your Data

You retain ownership of all data you provide to our services ("Your Data"). By using our services, you grant us a limited, non-exclusive license to process Your Data as necessary to provide our services.

4.2 Data Security

We implement industry-standard security measures to protect Your Data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

4.3 Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

5. Intellectual Property Rights

5.1 Our Intellectual Property

All rights, title, and interest in our services, including software, algorithms, methodologies, and proprietary technologies, remain our exclusive property or the property of our licensors.

5.2 User Content

You retain ownership of content you create using our services, subject to our rights to the underlying technology and methodologies.

5.3 License Grant

We grant you a limited, non-exclusive, non-transferable license to use our services in accordance with these Terms and any applicable service agreements.

6. Service Availability and Modifications

6.1 Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may experience downtime for maintenance, updates, or due to factors beyond our control.

6.2 Modifications to Services

We reserve the right to modify, update, or discontinue our services at any time, with or without notice. We will make reasonable efforts to provide advance notice of significant changes.

7. Payment Terms

7.1 Fees and Billing

Fees for our services are specified in your service agreement or subscription plan. Payment terms include:

• Fees are due in advance unless otherwise specified
• All fees are non-refundable unless required by law
• Late payments may result in service suspension
• Prices may change with reasonable notice

7.2 Taxes

You are responsible for all applicable taxes related to your use of our services, except for taxes based on our net income.

8. Disclaimers and Warranties

8.1 Service Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Accuracy, reliability, or completeness of results
• Uninterrupted or error-free operation
• Fitness for a particular purpose
• Non-infringement of third-party rights

8.2 AI and Machine Learning Disclaimers

AI and machine learning systems may produce unexpected or incorrect results. You acknowledge that:

• AI predictions and recommendations are not guaranteed to be accurate
• Human oversight and validation are recommended
• Results may vary based on data quality and other factors
• Our services are tools to assist decision-making, not replace human judgment

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AXONSPIRE INC SHALL NOT BE LIABLE FOR:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES
• DAMAGES RESULTING FROM USE OR INABILITY TO USE OUR SERVICES
• DAMAGES EXCEEDING THE AMOUNTS PAID BY YOU FOR OUR SERVICES IN THE PRECEDING 12 MONTHS

10. Indemnification

You agree to indemnify, defend, and hold harmless AXONSPIRE INC, its officers, directors, employees, and agents from and against any claims, damages, losses, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Your negligence or willful misconduct

11. Termination

11.1 Termination by You

You may terminate your account and stop using our services at any time by providing written notice.

11.2 Termination by Us

We may terminate or suspend your access to our services immediately if you:

• Violate these Terms
• Fail to pay applicable fees
• Engage in conduct that damages our reputation or services
• Use our services in a manner that violates applicable laws

11.3 Effect of Termination

Upon termination, your right to use our services ceases immediately. We will provide reasonable assistance in data export, subject to technical limitations and applicable fees.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Maryland, United States, without regard to conflict of law principles. Any disputes arising from these Terms or our services shall be resolved in the state or federal courts located in Baltimore, Maryland.

13. Dispute Resolution

13.1 Informal Resolution

Before filing any formal dispute, you agree to contact us to seek an informal resolution of the issue.

13.2 Binding Arbitration

For disputes involving claims over $10,000, either party may elect to resolve the dispute through binding arbitration under the rules of the American Arbitration Association.

14. Export Control and Compliance

Our services may be subject to export control laws and regulations. You agree to comply with all applicable export control laws and not to use our services in violation of any trade embargo or export restriction.

15. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect, and the unenforceable provision shall be replaced with an enforceable provision that most closely reflects the original intent.

17. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and AXONSPIRE INC regarding your use of our services.

18. Amendments

We may modify these Terms at any time by posting the updated Terms on our website. Material changes will be communicated through email or prominent notice on our website. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

19. Contact Information

For questions about these Terms of Use, please contact us:

20. Special Provisions for Enterprise Customers

20.1 Service Level Agreements

Enterprise customers may be subject to separate Service Level Agreements (SLAs) that specify performance standards, uptime commitments, and remedies for service failures.

20.2 Data Processing Agreements

Enterprise customers processing personal data may require separate Data Processing Agreements (DPAs) to ensure compliance with applicable data protection regulations.

20.3 Custom Terms

Enterprise agreements may include custom terms and conditions that supersede portions of these general Terms of Use.